AI Agents: The Rewards, the Risks, and the Realities
Tor Boe-Lillegraven
Chief Data Officer
After a decade leading data and AI across very different industries — eBay, Schiphol Group, ING, and now as Chief Data Officer at Eneco — Dr. Tor Bøe-Lillegraven offers a clear-eyed take on AI agents: real rewards, real risks, and the realities of managing swarms of agents at scale.
His message is direct: today's AI is evolutionary, not a revolution — yet. The organisations creating real value aren't chasing a big-bang transformation. They adopt AI steadily and safely, especially where mistakes are costly and can't be undone.
At the heart of the talk is a tension every AI system has to balance, drawn from Tor's own research on ambidextrous AI agents: explore versus exploit.
Every AI agent constantly weighs making the most of what it already knows, and testing new approaches. The most effective AI systems, like the most successful organisations, manage to do both at once — and getting that balance right between exploration and exploitation.
Accelerating energy transition is one of the most important global topics today, impacting all of us.
Eneco's One Planet Plan sets an ambitious target: to be climate-neutral - not only in our own activities, but also in the energy we supply to our customers. Data & AI can help achieve this ambition by:
Better forecasting - more accurate predictions of wind and solar output, matched with customer demand, so renewable energy use is optimized in real-time
Smarter Energy Assets - bringing wind turbines, solar panels, electric cars, home batteries, and heat pumps together into pools that shift energy use to help balance the grid
Sustainable made easy - helping people and businesses see when and how to use energy, so the cheapest, greenest choice can be made an easy choice
After a decade leading data and AI across very different industries — eBay, Schiphol Group, ING, and now as Chief Data Officer at Eneco — Dr. Tor Bøe-Lillegraven offers a clear-eyed take on AI agents: real rewards, real risks, and the realities of managing swarms of agents at scale.
His message is direct: today's AI is evolutionary, not a revolution — yet. The organisations creating real value aren't chasing a big-bang transformation. They adopt AI steadily and safely, especially where mistakes are costly and can't be undone.
At the heart of the talk is a tension every AI system has to balance, drawn from Tor's own research on ambidextrous AI agents: explore versus exploit.
Every AI agent constantly weighs making the most of what it already knows, and testing new approaches. The most effective AI systems, like the most successful organisations, manage to do both at once — and getting that balance right between exploration and exploitation.
Accelerating energy transition is one of the most important global topics today, impacting all of us.
Eneco's One Planet Plan sets an ambitious target: to be climate-neutral - not only in our own activities, but also in the energy we supply to our customers. Data & AI can help achieve this ambition by:
Better forecasting - more accurate predictions of wind and solar output, matched with customer demand, so renewable energy use is optimized in real-time
Smarter Energy Assets - bringing wind turbines, solar panels, electric cars, home batteries, and heat pumps together into pools that shift energy use to help balance the grid
Sustainable made easy - helping people and businesses see when and how to use energy, so the cheapest, greenest choice can be made an easy choice
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