Amanda Ferraboli

Data Scientist

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Amanda has been working as a data scientist since 2016. She began her career as a data science consultant at IBM, followed by a role in a startup, and currently works as a Senior Data Scientist / AI Engineer consultant for ABN AMRO via Capgemini. She enjoys coding for the fun and often challenging logical problems it presents, and has a strong interest in languages and linguistics, having studied several (with Dutch currently being her latest challenge). She is especially excited to bring these interests together in her work with conversational AI for customer support at ABN AMRO. Outside of work, she likes to spend time in the nature and cook and experiment with ingredients.

Amanda Ferraboli, Julia Meuffels

Hello? It’s AI: Smarter Conversations Start Here

Join ABN AMRO as we take you behind the scenes of building a speech-to-speech GenAI voicebot designed to deliver natural, human-like customer interactions. We’ll walk you through the full journey—from defining the use case and designing the architecture to implementing real-time voice capabilities with optimized latency. You’ll also gain insight into the guardrailing strategies that ensure safe and reliable responses, as well as how we measure performance and evaluate real-world outcomes.

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