Annemarie Quik
Manager Data Analytics
Annemarie Quik is Manager Data Analytics at ING, where she leads a diverse team of data analysts enabling data-driven decisions across areas such as AI-driven customer interactions, orchestration, and channel optimisation.
With a background in economics and early experience in marketing and innovation at Unilever and Heinz, she brings a strong business and customer perspective into analytics.
Over the past eight years, she has built and scaled high-performing analytics teams and is recognised for spotting business opportunities and turning them into tangible impact. Annemarie thrives on change and explores new ways of working, applying innovations such as AI in a practical, value-driven way that helps teams and organisations deliver real results for their customers.
With a background in economics and early experience in marketing and innovation at Unilever and Heinz, she brings a strong business and customer perspective into analytics.
Over the past eight years, she has built and scaled high-performing analytics teams and is recognised for spotting business opportunities and turning them into tangible impact. Annemarie thrives on change and explores new ways of working, applying innovations such as AI in a practical, value-driven way that helps teams and organisations deliver real results for their customers.
Timothy Dieduksman, Annemarie Quik
Driving AI Transformation: Lessons from scaling Copilot M365 at ING
From proof of concept in 2024 to broad rollout in 2026, Microsoft 365 Copilot at ING evolved from an experiment into a new way of working. In this session, we share how we actively drove this AI transformation, translating Copilot into concrete, high-impact use cases. We cover what worked (and what didn’t), how we made adoption measurable, and the change management approaches that helped embed this shift in everyday practice.
Woensdag 11.45 - 12.15 • Lezingenzaal 5
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