Mayank Kumar
Strategic Planning Advisor
Mayank Kumar is a Strategic Planning Advisor at FedEx, where he helps drive enterprise-wide initiatives focused on artificial intelligence, digital transformation, and customer-centric innovation. He partners with IT and business leaders to translate emerging technologies into measurable outcomes, ensuring that innovation delivers value not only for customers but also for the broader organization.
His work spans AI-enabled customer experience, revenue optimization, enterprise modernization, and large-scale platform transformation programs that support growth, operational efficiency, and long-term business resilience. Known for connecting strategy with execution, Mayank helps organizations navigate complex change while balancing innovation, governance, and business priorities.
Prior to FedEx, he held leadership roles across engineering, automation, and enterprise infrastructure, delivering solutions that improved scalability, operational intelligence, and technology performance in demanding enterprise environments. His academic background is a B.E in Information Technology (Bangalore, India) and International (Dual) MBA in Genral Management (ESIC, Madrid & SISU, Shanghai).
At Data Expo, Mayank shares practical insights on how organizations can move beyond AI experimentation to enterprise-scale adoption; creating trusted, customer-focused solutions that strengthen business performance and empower leadership decision-making.
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