Join the ABN AMRO team as we take you behind the scenes of building a cutting-edge speech-to-speech GenAI voicebot designed to deliver natural, human-like customer interactions. We’ll walk you through the full journey—from defining the use case and designing the architecture to implementing real-time voice capabilities with optimized latency. You’ll also gain insight into the guardrailing strategies that ensure safe and reliable responses, as well as how we measure performance and evaluate real-world outcomes. By the end of this session, you’ll have a clear understanding of the opportunities and challenges of speech-to-speech AI, practical techniques to improve latency in voice interactions.

Join the ABN AMRO team as we take you behind the scenes of building a cutting-edge speech-to-speech GenAI voicebot designed to deliver natural, human-like customer interactions. We’ll walk you through the full journey—from defining the use case and designing the architecture to implementing real-time voice capabilities with optimized latency. You’ll also gain insight into the guardrailing strategies that ensure safe and reliable responses, as well as how we measure performance and evaluate real-world outcomes. By the end of this session, you’ll have a clear understanding of the opportunities and challenges of speech-to-speech AI, practical techniques to improve latency in voice interactions.