The latest insights and news.
2 minutes read
July 14, 2026
Along the Edge of the Cliff: Why the AI Transformation in Professional Services Stagnated
The opportunities AI brings are massive, bigger than most professional services organizations even realize at this point. But it also brings hard challenges. ...
3 minutes read
May 27, 2026
Why should you treat an AI agent exactly the same as a new employee?
At a recent tech event, my colleague Shaun Paul de Caires, director of our technology practice, took the stage. No run-of-the-mill pitch about how great we ...
2 minutes read
April 15, 2026
AI Won't Save a Broken Business Model
Scroll through LinkedIn today and you’ll find no shortage of "AI Coaches" and "GTM Gurus" preaching a digital rapture. The gospel is simple: automate your ...
2 minutes read
December 16, 2025
AI failures are primarily transformation and people problems, not technology!
The last few years have ushered in a true technological revolution. The hype surrounding Generative AI and intelligent Agents (Agentic AI) is palpable, and the ...
2 minutes read
October 8, 2025
AI strategies sabotaged by poor leadership
My previous blogs focused primarily on the technical foundation your organization needs for AI. Today, I want to change tack and focus on leadership and change ...
2 minutes read
July 8, 2025
Is the future of CRM in the hands of Agents?
The rise of advanced AI models and Agentic AI (Agents) has led to a fundamental rethinking of the role of traditional CRM cystems. Can these robus, but ...
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