AI Agents
The latest insights and news.
3 minutes read
August 21, 2026
Staying in control of AI: Why governance doesn't end with documentation
More and more companies are running AI systems in production, ranging from predictive models to autonomous agents that perform tasks themselves. Yet the ...
2 minutes read
August 18, 2026
Augmented analytics is changing the role of the business analyst
My work as a journalist and copywriter has changed significantly with the advent of AI. Where I would often have to scan long reports and other documents in ...
6 minutes read
August 14, 2026
A good AI model doesn't necessarily make for a good AI assistant
Every week, it seems a new language model is released that is supposedly smarter, faster, or cheaper than everything that came before it. At least, that’s what ...
2 minutes read
July 16, 2026
One definition of revenue. Even for your AI agent.
Ask three departments what last month's revenue was, and there's a good chance you'll get three different numbers. Not because anyone is bad at math. Sales ...
4 minutes read
July 10, 2026
Right now, we're mainly focused on what we need to build
Yes, Large Language Models (LLMs) have significantly changed Product Management at TicketSwap. At the same time, much has remained the same, emphasizes Jessica ...
3 minutes read
May 27, 2026
Why should you treat an AI agent exactly the same as a new employee?
At a recent tech event, my colleague Shaun Paul de Caires, director of our technology practice, took the stage. No run-of-the-mill pitch about how great we ...
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Augmented analytics is changing the role of the business analyst
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